Shipping Methods

We pack and ship all our products using recycled materials and use USPS ground.  Shipping rates are determined by weight.  If possible, we'll ship your cool new bamboo stuff within a few days.  However, since most of our items are made to order, it might take up to 2 weeks to get your item.  

If you plan to visit The Hocking Hills region of Ohio, choose the pick-up option, and we will coordinate having your items available for pickup at a local retailer.

Easy Returns & Exchanges

All of our products are covered by a no-nonsense 30 day guarantee.  If for any reason, you aren't satisfied, send us an e-mail letting us know so we can keep an eye out for the items return, then simply return the item.  Once we get it, we'll get you a full refund of the purchase price plus original shipping.  If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.

You will be responsible for paying for your own shipping costs for returning your item. 

NOTE:
We only exchange items if they arrive defective or damaged.