We pack and ship all our products using recycled materials and use USPS ground. Shipping rates are determined by weight. If possible, we'll ship your cool new bamboo stuff within a few days. However, since most of our items are made to order, it might take up to 2 weeks to get your item.
If you plan to visit The Hocking Hills region of Ohio, choose the pick-up option, and we will coordinate having your items available for pickup at a local retailer.
Easy Returns & Exchanges
All of our products are covered by a no-nonsense 30 day guarantee. If for any reason, you aren't satisfied, send us an e-mail letting us know so we can keep an eye out for the items return, then simply return the item. Once we get it, we'll get you a full refund of the purchase price plus original shipping. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.
You will be responsible for paying for your own shipping costs for returning your item.
We only exchange items if they arrive defective or damaged.